Refund policy

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, and in its original condition and packaging. You’ll also need your receipt or proof of purchase.

To start a return, contact us at contactywbm@gmail.com. If your return is accepted, we will provide you with the return address and instructions on how and where to send your package.

Customers are responsible for return shipping costs for standard returns. Items sent back to us without first requesting a return will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it. If your item is defective, damaged, or you receive the wrong item, contact us at contactywbm@gmail.com as soon as possible so we can make it right.

For damaged, defective, or incorrect items, we will cover the applicable return shipping costs.

Sale & Discounted Items

Items purchased during a sale or with a promotional discount code are still eligible for returns as long as they meet the requirements of this return policy.

Exchanges

We do not process direct exchanges. The fastest way to get a different item is to return your original item. Once your return is accepted, you can place a separate order for the item you want.

International Orders

We accept eligible return requests for international orders. Customers are responsible for return shipping costs on standard international returns.

If an international order arrives damaged, defective, or incorrect, please contact us at contactywbm@gmail.com so we can resolve the issue.

For orders shipped to the European Union, customers may have additional cancellation or return rights under applicable consumer protection laws.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days. Your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund, please contact us at contactywbm@gmail.com